Effective Date: 01-12-2024
Last Updated: 04-12-2024
Welcome to FileFox! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how FileFox collects, uses, discloses, and safeguards your information when you visit our website https://filefox.in. By using our services, you agree to the practices outlined in this policy.
1. Information We Collect
a. Information You Provide Directly
- Account Registration: When you create an account, we collect your name, email address, and password.
- Contact Forms: When you contact us via our contact form, we collect your name, email address, and the content of your message.
- Billing Information: For paid services, we may collect payment details such as credit/debit card information or payment gateway details.
b. Information Collected Automatically
- Device Information: IP address, browser type, operating system, and device details.
- Usage Data: Pages visited, time spent on the site, download activity, and interaction with our services.
- Cookies: Small data files to enhance your browsing experience (see Section 7 for details).
c. Information from Third Parties
We may receive data from third-party services (e.g., payment processors) for verification or billing purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Account Management: To create and maintain your account.
- Service Delivery: To process your downloads and provide access to content.
- Customer Support: To respond to inquiries or issues via support@filefox.in.
- Payment Processing: To securely handle payments for premium services.
- Security: To prevent fraudulent activity and ensure account security.
- Marketing: To send you promotional content (with your consent).
- Analytics: To analyze usage trends and improve our services.
3. How We Share Your Information
We do not sell or rent your information to third parties. However, we may share your information in the following cases:
- Service Providers: With trusted partners who assist us in hosting, payment processing, and analytics.
- Legal Obligations: To comply with applicable laws, regulations, or legal processes.
- Business Transfers: In case of mergers, acquisitions, or restructuring involving FileFox.
4. Your Rights
You have the following rights regarding your data:
- Access: Request access to your personal data.
- Correction: Correct or update your information.
- Deletion: Request deletion of your account and associated data.
- Withdraw Consent: Opt-out of marketing communications.
To exercise these rights, please contact us at support@filefox.in.
5. Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Security
We implement industry-standard security measures to protect your data. However, no method of online transmission or storage is 100% secure. Use FileFox at your discretion.
7. Cookies and Tracking
FileFox uses cookies to enhance user experience and for analytics purposes. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies before providing any personal data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
For additional terms, visit our Terms of Use.
